Privacy Policy

Introduction

NovaBalance ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us for information about natural supplements and wellness education.

This policy applies to information collected through our website and any communications you have with us.

Information We Collect

Contact Information

When you submit an inquiry through our contact form, we collect:

• Your name
• Email address
• Phone number (if provided)
• Message content
• Subject of inquiry

Website Usage Information

We may collect information about how you interact with our website, including:

• Pages visited
• Time spent on pages
• Browser type and version
• Device information
• IP address

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about natural supplements and wellness
• Provide educational information you request
• Improve our website and educational content
• Communicate with you about natural wellness topics
• Analyze website usage to enhance user experience

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Legal Basis for Processing

We process your personal information based on:

• Consent: When you submit a contact form, you consent to our processing of your information
• Legitimate Interest: We have a legitimate interest in responding to inquiries and improving our educational services

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

Your information is stored securely and retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website performance. You can control cookie settings through your browser. For detailed information, please see our Cookie Policy.

Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Portability: Request transfer of your information
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies.

Children's Privacy

Our website is intended for adults. We do not knowingly collect information from individuals under 18 years of age.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us:

NovaBalance
Česká 18, 602 00 Brno, Czechia
Email: [email protected]
Phone: +420 543 218 947